Improving Outcomes – Analyzing a Compliance Training Curriculum to Reduce Risk

Life sciences compliance departments are under constant pressure to roll out updated and comprehensive training that addresses a growing milieu of subject matter, from off-label promotion, HIPAA, and data security, to antibribery laws around the globe. The rush to cover all the topics across all the potential audiences can lead to a convoluted curriculum, with gaps or redundancies in terms of which audiences receive what training. Building a curriculum that appropriately addresses the company’s unique risks is an important first step, but a regularly-scheduled analysis of all content, and audiences and delivery methods, is critical to ensure on-going effectiveness against risk.

In response to regulatory changes, compliance departments continually push out training focused on changing rules, regulations, and policies. Redundancies, misalignments, and occasionally, even gaps, emerge. This threatens the effectiveness of the curriculum. Regular, comprehensive analysis, with subsequent reconfiguration and realignment, is necessary to ensure that targeted training is being deployed to the appropriate audiences, at a frequency that maximizes engagement.

An effective, three-phase process begins with a comprehensive documentation of existing training content and components.